.fonv Professional Line
PREMIUM
PILATES EQUIPMENT
The beginning of a completely new Pilates equipment.
"Spine Corrector" for more convenient exercises
Casters for easy mobility / Wooden roll holder to expand the range of motion
.fonv started by finding “small inconveniences”.
From instructors who are active in the field to users who have just encountered Pilates,
we have created exercise equipment that is considerate of people
by pointing out the risk factors and inconveniences one by one for various users.
Feature
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Casters for convenient mobility
The fonv Spine Corrector is equipped with two casters at the bottom, allowing for easy movement.
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Wooden roll holder to expand the range of motion
By inserting a wooden roll into the side groove of the Spine Corrector, you can perform a wider range of exercises.
Color
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*There may be differences in color depending on the resolution of the monitor or mobile device and the model used.*
Component
*The instructions below are limited to purchases from the Korean head office.
Purchases from official agency distributors in countries other than
South Korea follow the respective distributor's sales regulations.
For detailed information, please check with the local retailer before purchasing.
FAQ
1.What are the differences with metal equipment?
In Korea, many brands primarily manufacture wooden equipment. However, well-known international brands such as Merrithew, BBU, and Gratz produce equipment using metal frames. Wood is suitable for simple designs and can be used for furniture and household items, but it may not be suitable for complex designs. Metal frames, on the other hand, allow for 3D design capabilities similar to the automotive industry, offering durability, elegant designs, and the ability to create complex structures. Fonv utilizes metal frames and employs 3D design techniques to produce equipment with various convenient features, elegant designs, and to maintain the condition of the equipment over time.
2.Is the color paint on the equipment easily removed?
Fonv equipment is manufactured using powder coating, which is commonly used in industries such as metal furniture and fitness equipment. Therefore, under normal household use, the paint does not easily come off. In case of minor scratches, a paint kit will be provided to cover them up.
3.How long does the manufacturing process take?
All Fonv equipment is made to order, and the production time is approximately 6 weeks after contract and payment. For faster delivery options, please contact the Fonv customer center at 0507.1340.9828.
4.What is the warranty for after-sales service (AS)?
Fonv provides a one-year free AS period. If any issues occur within 2 months after installation, both the service visit fee and parts will be provided free of charge. After 2 months and within 1 year, the service visit fee will be charged, but the parts will still be provided free of charge. Normal wear and tear on leather, springs, straps, and other naturally occurring contaminants or deformations are not covered under the free AS.
5.How can I purchase consumables?
Consumables can be purchased through Fonv's Naver Smart Store or official website. Regarding the springs, the price may vary depending on the duration of equipment usage, so please inquire through the AS consultation chat on KakaoTalk (Fonv service channel).
A/S
Product repairs are conducted according to the following procedure:
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Please capture a video of the faulty part of the product.
Add the
KakaoTalk channel
'폰브필라테스'
and send the video.
Fonv will issue a diagnostic report.
A repair technician will visit
within 1-3 days.
Repair completed!
The product warranty period is 1 year, and any necessary customer service within the warranty period will be provided free of charge. Any customer service required outside the warranty period will be subject to charges, including repair costs, parts costs, and service visit expenses. If the damage is caused by repairs or modifications made by other companies or unauthorized alterations, it will be subject to charges.
Exchange and Return Policy
As the products are custom-made, exchanges and returns are not allowed due to customer’s change of mind.
* For domestic orders in South Korea: If the product is damaged, defective, or has visible contamination upon delivery, the delivery team will confirm the issue on-site and handle the collection of the item. A replacement will be issued accordingly.
Delivery Information
Please ensure that you confirm the dimensions of the installation and movement spaces before placing your order.
The delivery period usually takes more than 3 weeks after the order is placed. However, delivery may be delayed due to stock availability, high order volume, or unforeseen delivery issues.
If you need to change the delivery date, please contact the customer center at least 2 days in advance of the originally scheduled delivery date (based on business hours).
If elevator usage is not possible or if the entrance is narrow and hinders the movement of the equipment, a ladder truck will be used, and the additional cost will be borne by the customer.
Please note that it is essential for customers to provide advance information about the delivery site, as it may not be possible to provide accurate guidance without prior knowledge.
When using a ladder truck, the process will be carried out in consultation with the customer after an on-site inspection. The customer can either arrange the service provider directly or let the delivery driver handle it.
Please make sure to prepare the designated space for the product installation in advance.
Orders placed on Fridays, weekends, and public holidays will be processed on the next business day morning.
All Fonv products are patented, and any infringement on the design may result in legal consequences. The images registered on the website are protected under Article 27 (Reproduction for private use) of the Copyright Act. Unauthorized use of the images without permission from the headquarters may lead to legal penalties.